ACA Open Enrollment Ends March 31, 2014

March 27, 2014


THE END OF OPEN ENROLLMENT REMAINS MARCH 31ST

The Washington Post story from last night has raised questions about the end of open enrollment. Let’s be clear March 31st is the deadline. We are already seeing incredible surges across the country so we want consumers to know that of course we are going to make sure that people who are in line to enroll by midnight on March 31st can complete their application and get covered! More facts here:
1) Despite how some in the media are reporting this – this is not a delay in the deadline.
2) The deadline is still March 31st, that isn’t changing.
3) But let’s not for forget what our goal here is: to make sure people who want health insurance are able to get it. We are preparing for a surge in enrollment, and if consumers are in line on the 31st and can’t finish, we won’t shut the door on them. This is just like Election Day – if you are in line when the polls are closed you get to vote.
4) To be clear, if you don’t have health insurance and do not start to sign up by the deadline, you can’t get coverage again until next year.
 
FACTS ABOUT THE END OF ENROLLMENT:
  • The end of enrollment is just days away and consumers are calling the call centers, and coming to HealthCare.gov at record rates.
  • March 31st is the end of open enrollment, the deadline to get covered isn’t changing.
  • If people are still trying to get signed up on the 31st, we will make sure they get covered. Just like Election Day, if you are in line when the polls closed you get to vote.
People in Line
  • Right now we are seeing a surge in consumers coming to the site and calling call centers.
  • Consumers should know now if they are still trying to get signed up on the 31st, we will make sure they get covered.
  • This will be just like Election Day, if you are in line when the polls closed you get to vote.
  • Note on self-attestation: Similar to what we did in December, consumers will attest to their circumstances (that they tried to enroll by the deadline) as part of their application process.
Complex Cases and Errors
  • Those who were in line or had technical problems with the website should quickly come back and sign up as soon as possible.
  • If consumers had a complex case, for example victims of domestic violence who don’t want to file jointly, we will make sure we work through those cases.
  • The law has built-in systems to help those with complex cases.
So What is Happening Today?

HHS is making two things clear:
1. What happens to “people in line” HHS made clear that consumers in line when the deadline passes get helped.
2. Complex Cases Case work – HHS made clear that complex cases that could take more time will be worked through without a disadvantage to the consumer. Note that we expect that very few people will actually be in this pool of complex cases – this is likely a very, very small population.
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Special Enrollment Periods in the Marketplace

The deadline for open enrollment is March 31st.  As the Administration said previously, those consumers who are in line by the March 31st deadline to complete enrollment, we will make sure you get covered.  Just like Election Day, if you are in line when the polls close, you get to vote.  We won’t close the door on those who tried to get covered and were unable to do so through no fault of their own.  So, those who were in line or had technical problems with the website can quickly come back and sign up as soon as possible.

Additionally, CMS also is clarifying that under limited circumstances, people with complex cases may qualify for a special enrollment period.  These include, for example, victims of domestic abuse and consumers who were found ineligible for Medicaid, but whose accounts were not transferred to the Marketplace in a timely way before March 31.  These special cases are for specific situations where a consumer was not able to successfully complete enrollment during the open enrollment period despite their efforts to do so and through no fault of their own.

The following information can be found on the Resources for Assisters page of Marketplace.CMS.gov:

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